Log In As New User on a Windows Computer - Connect to Campus Network First

Tags laptop

If you have never logged into the computer before, you will need to log into the UTRGV network before logging into the Windows operating system. This is because your credentials are not cached on the computer from a prior login.  This must be done while on campus where the campus network is available or via DirectAccessIf you are using a loaner laptop, ensure you login prior to taking the laptop off-campus.

On-Campus

  • Connect the computer to the wired network; or at the login screen, click on the tiny WIFI icon in the system tray (bottom right) 
    • Select the eduroam network and select Connect.
  • After you have connected to the campus network, proceed with the regular Windows login by entering your UTRGV credentials.

Image of WIFI icon in the system tray:


first login unable to connect to domain controller log into new laptop

Off-Campus

To log into a computer for the first time from off campus, the computer must already have DirectAccess.  All Windows laptops should have DirectAccess by default.  DirectAccess must be requested via a Service Request for Windows desktop computers.  The computer name must be included in the request.  

  • Connect the computer to a wired network; or at the login screen, select the tiny WIFI icon in the system tray (bottom right) 
    • Select your local WIFI network and select Connect.
  • Upon network connection, DirectAccess should auto-connect to the UTRGV network.  Thereafter, proceed with the regular Windows login by entering your UTRGV credentials.

Details

Article ID: 84262
Created
Fri 8/2/19 9:43 AM
Modified
Tue 9/8/20 12:08 PM