Departmental Email

What Is It?

Request the creation of a new Departmental Email.

Who Is Eligible to Use It?

Faculty, Staff

Steps to Request

1. Select the blue Request Service button on this page.
2. Title: Provide a concise title or description for the email account setup.
3. Email of Requestor: Enter the email address of the person requesting the departmental account.
4. Contact Number: Share a phone number where the requestor can be reached.
5. Requested Name of the Departmental Email Account: Please choose a name for the shared mailbox that clearly reflects its primary purpose, such as "ITSupport" or "HRInquiries." Avoid using personal names and opt for descriptive terms related to the mailbox's function.
6. Display Name: Determine the display name that will appear for this departmental email account.
7. Business Purpose/Justification: Explain the reason for creating this shared mailbox (e.g., team collaboration, project management).
8. Primary Email Owner: Provide the email address of the primary owner or administrator.
9. Secondary Email Owner: If applicable, include the email address of a secondary owner.
10. Other Users: List any additional users who should have access to this shared mailbox.

Service availability and how to get support

Call 956-665-2020, selecting option 5, then 1.

Our support hours are Monday to Friday, 8:00 AM to 4:45 PM.

Related Articles

Email Address Format and Change Policy

Microsoft Outlook How to Request Access, etc.