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- Go to the UTRGV Account Self-Service Website.
- Click First-time user? Activate Account.
- Enter the alternate email address you have on file with UTRGV.
NOTE: Activation link and instructions will be sent to this account.
- Click Continue.
- Check your alternate email account for the email containing UTRGV account activation instructions.
Important: Do not include any name (yours or someone else's) in your password. You may see "internal server error" if a name is included in your password. If you have a failed attempt, try again with an incognito/private window using a completely different password.
![Image of Activate Account Option](https://support.utrgv.edu/TDClient/1849/Portal/Shared/FileOpen?AttachmentID=d09c4ad9-d7e4-4993-9c4a-b15b3dedb3e8&ItemID=74322&ItemComponent=26&IsInline=0)