Prepare for Microsoft Multifactor Authentication (MFA)

Test Authenticator App and Verify Your Phone Number!

Setup or Test the Authenticator App and Verify Your Phone Number at

For initial setup instructions, please refer to this KB Article. Please do the initial registration/setup from a computer (PC or Mac) versus a mobile device.

Once you have registered your sign-in methods for MFA, review this help article on how to use MFA.

If additional help is needed, contact the IT Service Desk

  • If possible, visit the IT Service Desk.  Your identification will need to be verified, so in-person assistance is easier.

Edinburg:  EACSB 1.102N (near the back door)
Brownsville:  BMAIN 1.212A (near the U Central tower)
Monday - Friday, 8:00 a.m. - 4:45 p.m.
Closed on University Holidays

  • Call (956) 665-2020 or (956) 882-2020. 
    Option 4 - School of Medicine support
    Option 5 - IT Service Desk


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Article ID: 137821
Wed 9/15/21 11:57 AM
Tue 10/26/21 11:35 AM