Prepare for Microsoft Multifactor Authentication (MFA)

Test Authenticator App and Verify Your Phone Number!

Setup or Test the Authenticator App and Verify Your Phone Number at 
http://mysignins.microsoft.com/security-info

For initial setup instructions, please refer to this KB Article. Please do the initial registration/setup from a computer (PC or Mac) versus a mobile device.

Once you have registered your sign-in methods for MFA, review this help article on how to use MFA.
 

If additional help is needed, contact the IT Service Desk

  • If possible, visit the IT Service Desk.  Your identification will need to be verified, so in-person assistance is easier.

Edinburg:  EACSB 1.102N (near the back door)
Brownsville:  BMAIN 1.212A (near the U Central tower)
Monday - Friday, 8:00 a.m. - 4:45 p.m.
Closed on University Holidays

  • Call (956) 665-2020 or (956) 882-2020. 
    Option 4 - School of Medicine support
    Option 5 - IT Service Desk

 

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Details

Article ID: 137821
Created
Wed 9/15/21 11:57 AM
Modified
Tue 10/26/21 11:35 AM