IT Help

Note that the UTRGV Support Center (TDX) no longer supports Internet Explorer (as it is being deprecated).    

Submit a ticket:

  1. Click here to report something broken - Report an issue with EXISTING hardware, software, or resource.  

          Link for Blackboard support.

  2. Something New? - Many service requests have custom forms to collect special information or approvals.  Select the correct link below:
  1. Get Access to request new or increased access to an existing university resource such as PeopleSoft, Banner, File Shares, Departmental Emails, etc. 

Software installations:  Software cannot be installed on UTRGV computers unless it has been assessed and approved within the last year.  For a list of assessed software, review the Software Inventory found in the portal.   For more information, please see this article

Check the status of an existing ticket that you created - Note that you can modify the search filters.

Click here to view Service Desk contact information and hours.


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Article ID: 134246
Mon 7/19/21 10:45 AM
Tue 4/23/24 4:34 PM