IT Service Management

Life cycle management of IT services.

Services (3)

IT Change Management - Change Advisory Board (CAB)

The purpose of the Change Advisory Board (CAB) is to ensure that changes to information resources occur in a rational and predictable manner. The CAB will review all normal change requests, perform risk and impact analysis of proposed changes, reach consensus decisions, and communicate to the individuals requesting the change.

Service Request

"Due to Covid, remote support will be attempted first, prior to arranging in-person support."

Request service such as software, network line, Enterprise Resource Planning (ERP) applications, etc.

Important Note:
If you are reporting an issue, click https://support.utrgv.edu/TDClient/Requests/Tic... to submit a "Something Broken" ticket.

Something broken?

Due to Covid, remote support will be attempted first, prior to arranging in-person support.

If you are having trouble with hardware, software or any IT Service let us know what's broken.