Popular Services
Request access to a University business resource: PeopleSoft, Banner, File Shares, Departmental Emails, etc.
Request service such as software, network line, Enterprise Resource Planning (ERP) applications, etc.
Obtain authorization for the use of software not listed as permissible at UTRGV. If you plan to purchase software, follow the Software Assessment process before using university funds.
Event Guest Accounts are available for individuals visiting a UTRGV campus for less than two weeks and who are not active UTRGV students, faculty, or staff.
These accounts are temporary and are only active for the period specified by the person making the request.
This form aims to report any issues related to the LMS or any additional supported technology such as Respondus, Panopto, etc
Reimage a computer or remove old user profiles.
Use this form to request new or additional technical services specific to the Police Department. If you need UTRGV IT services, please click on the “Information Technology” link on the menu bar at the top of this page.
Creation, Modification, or Renewal of privileged accounts, (i.e., terminal server access, database access, application server access, domain access, etc.).
Requests to solve a business issue or create a project request, such as for software implementation, upgrades to existing applications and IT infrastructure, and new IT developments.
Request software license support for a software title that is on the authorized directory. https://my.utrgv.edu/group/myutrgv/software-inv...
Sanitize (remove/destroy files) computer hard drives before sending to surplus.
Support for video conferencing services including Zoom, Teams and ITV Meetings.
The purpose of our course copy request form is to aid faculty with this service. Course copy allows our department to copy content from one course to another. If interested in completing your own course copy request, please visit our department Course Copy Resource
Gather information to complete the Security Exception form.
Use this form to report technical issues with the campus electronic access control system. If you need UTRGV IT services, please click on the “Information Technology” link on the menu bar at the top of this page.
The purpose of this form is to request two or more courses to be merged within the Learning Management System. Course merge combines multiple sections into one course, making one course the Parent Course and the rest Child Courses. We recommend merging courses at the beginning of the semester before student submissions. Course mergers will NOT be approved if students have submitted coursework.
Athena Access and Service Requests including FlexScanMD, MaxRVU, and OpalRad PAC. Access to the electronic medical records (EMR) system, add or revise content, security, data migration, and user interface.
This form is used to request the creation of a new organization in Brightspace, our Learning Management System (LMS). An organization serves as a dedicated space for accessing documents, sharing resources, and collaborating with other participants in a secure, access-controlled environment. For more information, refer to our Brightspace Organizations support article.
Note: please allow 1-3 business days to complete this request.
This form will be used to request instructional design assistance in online/hybrid courses.
Form to report an issue with EXISTING hardware, software, or resource.
Information Technology (IT) computer labs provide access to a variety of software, applications, and computing resources that support education and research.