Popular Services
Request access to a University business resource: PeopleSoft, Banner, File Shares, Departmental Emails, etc.
Request service such as software, network line, Enterprise Resource Planning (ERP) applications, etc.
Obtain authorization for the use of software not listed as permissible at UTRGV. If you plan to purchase software, follow the Software Assessment process before using university funds.
This form aims to report any issues related to the LMS or any additional supported technology such as Respondus, Panopto, etc
Reimage a computer or remove old user profiles.
Event Guest Accounts are available for individuals visiting a UTRGV campus for less than two weeks and who are not active UTRGV students, faculty, or staff.
These accounts are temporary and are only active for the period specified by the person making the request.
This form will be used when a department would like to use a software that is approved, currently in use by a different department, and listed in the software directory.
Creation, Modification, or Renewal of privileged accounts, (i.e., terminal server access, database access, application server access, domain access, etc.).
Request software license support for a software title that is on the authorized directory. https://my.utrgv.edu/group/myutrgv/software-inv...
Requests to solve a business issue or create a project request, such as for software implementation, upgrades to existing applications and IT infrastructure, and new IT developments.
Sanitize (remove/destroy files) computer hard drives before sending to surplus.
Gather information to complete the Security Exception form.
Use this form to request new or additional technical services specific to the Police Department. If you need UTRGV IT services, please click on the “Information Technology” link on the menu bar at the top of this page.
Form to report an issue with EXISTING hardware, software, or resource.
Use this form to report technical issues with the campus electronic access control system. If you need UTRGV IT services, please click on the “Information Technology” link on the menu bar at the top of this page.
This form allows faculty and staff to request enrollments for users not officially listed in ASSIST or to enroll users in organizations. For more information, please refer to our Enrollment policies.
Note: For official ASSIST courses, the student role requires active enrollment
This form aims to request a temporary account for new faculty hires who don’t have access to their UTRGV account yet. Faculty will get access to the LMS via a temporary account until their official UTRGV account gets created. Once their official account is created, the temporary account will be disabled.
Support for video conferencing services including Zoom, Teams and ITV Meetings.
Domain trusting between universities and government agencies
The purpose of our course copy request form is to aid faculty with this service. Course copy allows our department to copy content from one course to another. If interested in completing your own course copy request, please visit our department Course Copy Resource
This form is used to request the creation of a new organization in Brightspace, our Learning Management System (LMS). An organization serves as a dedicated space for accessing documents, sharing resources, and collaborating with other participants in a secure, access-controlled environment. For more information, refer to our Brightspace Organizations support article.
Note: please allow 1-3 business days to complete this request.
Request classroom-related services using this form.