My Recently Visited Services

Provide annual reports or surveys from the university and outside institutions, such as Educuase, Gartner, etc.

UTRGV mobile app, responsive websites, and web application development services.

Use this form to request a service related to export controls including clearances and approvals for agreements, international travel, deemed exports, visiting scholars, international shipments, research and sponsored projects, etc.

Request a new departmental email

E-Learn offers online professional development courses in a wide variety of fields.

Information Technology (IT) computer labs provide access to a variety of software, applications, and computing resources that support education and research.

Administrative system continuity, issue resolution, business reporting, data extractions, configuration/development of new functionality, and maintenance for Enterprise Resource Planning (ERP) systems and custom-built applications.

Add hunt groups, call pick up groups, add additional extensions to the phone, remove extensions from a phone, change caller ID name, add/remove voicemail.

Request access to a University business resource: PeopleSoft, Banner, File Shares, Departmental Emails, etc.

Electronic fax service.

Network IP reservation for special systems, such as Data Center, Security, Police Department, etc.

User access request to specified PeopleSoft Human Capital Management System (HCM) roles.

Event Guest Accounts are available for individuals visiting a UTRGV campus for less than two weeks and who are not active UTRGV students, faculty, or staff.
These accounts are temporary and are only active for the period specified by the person making the request.

Provide services to IT employees for supplies, equipment, etc. in ishop.

User access request to specified Banner Student Information System roles.

This Software Assessment request is the starting point to ensuring that, among other things, new software/technology meets technical and security requirements, adequate resources are available, requirements are fully identified, duplication of software on campus is avoided, and timelines are set in the best interest of the University and not necessarily vendor driven. This assessment also leads to more effective and efficient implementations. Please complete this request before initiating the purchasing process and note that upon completion, the Information Technology and/or Information Security Offices may request additional steps or information to be submitted.

The myUTRGV campus portal is a one-stop gateway to all major campus services and Single Sign-on (SSO) to important applications like University email, ASSIST, Blackboard, PeopleSoft, etc.

"Due to Covid, remote support will be attempted first, prior to arranging in-person support."

Request service such as software, network line, Enterprise Resource Planning (ERP) applications, etc.

Important Note:
If you are reporting an issue, click to submit a "Something Broken" ticket.

Classroom Multimedia Technology Support provides rapid-response technical support and audio-visual equipment maintenance in all classrooms, lecture halls, conference rooms, and other meeting locations on all UTRGV campuses.

Fast and easy downloading of the latest versions of Windows and VMware software at reduced prices for UTRGV students, faculty, and staff.

Training on classroom multimedia technology and equipment.

Software to manage Windows Server operating systems.

Microsoft hosted Office 365 collaboration services

Provide Services to maintain department files to meet with Records Management Retention.

Athena Access and Service Requests including FlexScanMD, MaxRVU, and OpalRad PAC. Access to the electronic medical records (EMR) system, add or revise content, security, data migration, and user interface.