My Recently Visited Services

User access request to specified Banner Student Information System roles.

Due to Covid, remote support will be attempted first, prior to arranging in-person support.

If you are having trouble with hardware, software or any IT Service let us know what's broken.

Information Technology (IT) computer labs provide access to a variety of software, applications, and computing resources that support education and research.

"Due to Covid, remote support will be attempted first, prior to arranging in-person support."

Request service such as software, network line, Enterprise Resource Planning (ERP) applications, etc.

Important Note:
If you are reporting an issue, click to submit a "Something Broken" ticket.

This Software Assessment request is the starting point to ensuring that, among other things, new software/technology meets technical and security requirements, adequate resources are available, requirements are fully identified, duplication of software on campus is avoided, and timelines are set in the best interest of the University and not necessarily vendor driven. This assessment also leads to more effective and efficient implementations. Please complete this request before initiating the purchasing process and note that upon completion, the Information Technology and/or Information Security Offices may request additional steps or information to be submitted.

Request access to a University business resource: PeopleSoft, Banner, File Shares, Departmental Emails, etc.

Create, manage, distribute, and analyze surveys for University-related business.

Athena Access and Service Requests including FlexScanMD, MaxRVU, and OpalRad PAC. Access to the electronic medical records (EMR) system, add or revise content, security, data migration, and user interface.

Request access to business resource: PeopleSoft, Banner, File Shares, Departmental Emails, etc.

Domain trusting between universities

Classroom Multimedia Technology Support provides rapid-response technical support and audio-visual equipment maintenance in all classrooms, lecture halls, conference rooms, and other meeting locations on all UTRGV campuses.

Request a NEW SharePoint site in Office 365 to collaborate among teams or groups.

Email group distribution list for targeted communication.

Single Sign On and Multifactor Authentication

Request a new departmental email

Fast and easy downloading of the latest versions of Windows and VMware software at reduced prices for UTRGV students, faculty, and staff.

Web hosting for official University websites. Web hosting for students and faculty to publish their personal websites is also provided.

Support for video conferencing services.

Multi-Factor Authentication (MFA) security platform.

Self-service account management allows current UTRGV students, faculty, and staff to manage their UTRGV account online from any computer at any time.

Provided services to scan scantron for faculty and other departments, as needed.

Administrative system continuity, issue resolution, business reporting, data extractions, configuration/development of new functionality, and maintenance for Enterprise Resource Planning (ERP) systems and custom-built applications.

The purpose of the Change Advisory Board (CAB) is to ensure that changes to information resources occur in a rational and predictable manner. The CAB will review all normal change requests, perform risk and impact analysis of proposed changes, reach consensus decisions, and communicate to the individuals requesting the change.

Department user request for elevated permissions on eSign to build powerforms and templates after department has been cleared to use eSign.

Microsoft hosted Office 365 collaboration services