My Recently Visited Services
Use this form to request additional space or changes to use of existing space. Request for space currently assigned to another department will require approval by the Space Governance committee.
Self-service account management allows current UTRGV students, faculty, and staff to manage their UTRGV account online from any computer at any time.
An interactive campus map for navigating through UTRGV campuses.
IT Access Administration Team sends quarterly reports to Financial Management System (FMS), Human Resources (HCM), as well as Banner data owners reports of users and their access roles. Data Owners are to provide feedback if any access changes are needed
Request access to a University business resource: PeopleSoft, Banner, File Shares, Departmental Emails, etc.
Web-based training management application for University staff and faculty. Allows departments to set up and manage training events.
The myUTRGV campus portal is a one-stop gateway to all major campus services and Single Sign-on (SSO) to important applications like University email, ASSIST, Blackboard, PeopleSoft, etc.
This Software Assessment request is the starting point to ensuring that, among other things, new software/technology meets technical and security requirements, adequate resources are available, requirements are fully identified, duplication of software on campus is avoided, and timelines are set in the best interest of the University and not necessarily vendor driven. This assessment also leads to more effective and efficient implementations. Please complete this request before initiating the purchasing process and note that upon completion, the Information Technology and/or Information Security Offices may request additional steps or information to be submitted.
Provide services to IT employees for submitting key access requests in ishop.
Administrative system continuity, issue resolution, business reporting, data extractions, configuration/development of new functionality, and maintenance for Enterprise Resource Planning (ERP) systems and custom-built applications.
Troubleshoot all telephony issues with the call center's UCCX software (Finesse, Verba - call recording, SocialMiner - chat, SMP - supervisor management portal, reporting). Create New accounts
Faculty Class Schedules from the student information system that are maintained by the Office of the Registrar are loaded every semester to the corresponding faculty Outlook Calendar.
Use this form to report technical issues with the campus electronic access control system. If you need UTRGV IT services, please click on the “Information Technology” link on the menu bar at the top of this page.
Due to Covid, remote support will be attempted first, prior to arranging in-person support.
If you are having trouble with hardware, software or any IT Service let us know what's broken.
Reimage a computer or remove old user profiles.
"Due to Covid, remote support will be attempted first, prior to arranging in-person support."
Request service such as software, network line, Enterprise Resource Planning (ERP) applications, etc.
Important Note:
If you are reporting an issue, click https://support.utrgv.edu/TDClient/Requests/Tic... to submit a "Something Broken" ticket.
Re-route existing network connection or provide new network connections for PC or phone.
Allows end users to download and install software or applications on their UTRGV-managed computer without requiring Administrator Rights.
Athena Access and Service Requests including FlexScanMD, MaxRVU, and OpalRad PAC. Access to the electronic medical records (EMR) system, add or revise content, security, data migration, and user interface.
Control and management of electronic access to network connected resources.
Event Guest Accounts are available for individuals visiting a UTRGV campus for less than two weeks and who are not active UTRGV students, faculty, or staff.
These accounts are temporary and are only active for the period specified by the person making the request.
Classroom Multimedia Technology Support provides rapid-response technical support and audio-visual equipment maintenance in all classrooms, lecture halls, conference rooms, and other meeting locations on all UTRGV campuses.