My Recently Visited Services
Use this form to request new or additional School of Medicine technical services specific to analytic dashboards, software development, business process automation, data sets, and data warehousing.
Sanitize (remove/destroy files) computer hard drives before sending to surplus.
Use this form to report technical issues with the campus electronic access control system. If you need UTRGV IT services, please click on the “Information Technology” link on the menu bar at the top of this page.
Request access to a University business resource: PeopleSoft, Banner, File Shares, Departmental Emails, etc.
This form aims to report any issues related to the LMS or any additional supported technology such as Respondus, Panopto, etc
The purpose of this form is to request a course to be restored from the archives. Faculty may request a course restore from K-16 solutions. Faculty may export/archive the course if they want to preserve a copy of the course. Faculty may also do a course copy, download files, review student grades, etc. Please refer to our course restore options support article for more information.
Request service such as software, network line, Enterprise Resource Planning (ERP) applications, etc.
Lends laptops to employees traveling abroad to a high-risk country on official University business.
The purpose of this form is to request two or more courses to be merged within the Learning Management System. Course merge combines multiple sections into one course, making one course the Parent Course and the rest Child Courses. We recommend merging courses at the beginning of the semester before student submissions. Course mergers will NOT be approved if students have submitted coursework.
Athena Access and Service Requests including FlexScanMD, MaxRVU, and OpalRad PAC. Access to the electronic medical records (EMR) system, add or revise content, security, data migration, and user interface.
This form is used to request an exception to the standard computer provided by the Computer Refresh Program.
Request software license support for a software title that is on the authorized directory. https://my.utrgv.edu/group/myutrgv/software-inv...
Reimage a computer or remove old user profiles.
Obtain authorization for the use of software not listed as permissible at UTRGV. If you plan to purchase software, follow the Software Assessment process before using university funds.
Request classroom-related services using this form.
For SOPM employees ONLY. Use this form to request Domestic Travel for conferences, trainings, and events.
Gather information to complete the Security Exception form.
This form allows faculty and staff to request enrollments for users not officially listed in ASSIST or to enroll users in organizations. For more information, please refer to our Enrollment policies.
Note: For official ASSIST courses, the student role requires active enrollment
This form will be used to request instructional design assistance in online/hybrid courses.
This form aims to request a temporary account for new faculty hires who don’t have access to their UTRGV account yet. Faculty will get access to the LMS via a temporary account until their official UTRGV account gets created. Once their official account is created, the temporary account will be disabled.
Network IP reservation for special systems, such as Data Center, Security, Police Department, etc.
Use this form to request new or additional services from the Division of Research. If you need UTRGV IT services, please click on the “Information Technology” link on the menu bar at the top of this page.