My Recently Visited Services
Web-based service for faculty and staff to post event and news bulletins.
Creation, Modification, or Renewal of privileged accounts, (i.e., terminal server access, database access, application server access, domain access, etc.).
This form is for faculty or staff requesting departmental use of software already approved, in use by another department, and listed in the software directory.
Approval allows use of the software but does not provide licenses. The process approves software usage for the requesting department.
Request access to a University business resource: PeopleSoft, Banner, File Shares, Departmental Emails, etc.
Obtain authorization for the use of software not listed as permissible at UTRGV. If you plan to purchase software, follow the Software Assessment process before using university funds.
Request service such as software, network line, Enterprise Resource Planning (ERP) applications, etc.
This form allows faculty and staff to request Brightspace enrollments for UTRGV users who are not officially listed in ASSIST, or to enroll users in Brightspace organizations.
Please Note: For official ASSIST courses, the Student role is only available to users who are officially enrolled. Auditing a course does not grant access to online platforms such as Brightspace, nor does it permit participation in exams, graded assignments, or class discussions. For more information, please refer to our Enrollment policies.
This form allows UTRGV users to request general support or to report issues related to Brightspace or other supported instructional technologies, including Respondus Lock Down Browser, Panopto, and more.
Form to report an issue with EXISTING hardware, software, or resource.
This form is designed to submit requests for translation of institutional materials. It covers documents such as website content, marketing materials, regulatory documentation, and other official publications. Please provide detailed information about the materials to ensure accurate and timely translation services.
Department user request for elevated permissions on eSign to build powerforms and templates after department has been cleared to use eSign.
Reimage a computer or remove old user profiles.
This form is used to request the creation of a new organization in Brightspace, our Learning Management System (LMS). An organization serves as a dedicated space for accessing documents, sharing resources, and collaborating with other participants in a secure, access-controlled environment. For more information, refer to our Brightspace Organization support article.
Note: Please allow 1-3 business days for this request to be completed.
Use this form to request new or additional technical services specific to the Police Department. If you need UTRGV IT services, please click on the “Information Technology” link on the menu bar at the top of this page.
This form allows faculty to request read-only access to archived courses from past semesters that are not currently available in Brightspace. Approved access allows users to view and retrieve course content, enrollment records, grades, and student submissions.
Please note: If you need to transfer course material to Brightspace, please submit a request through our Course Copy Request service form instead.
For more information about course retention and archival timelines, refer to the Course Removal and Migration Policy.
Please use this form to whitelist any external email sender.
User access request to specified PeopleSoft Human Capital Management System (HCM) roles.
User access request to specified PeopleSoft Financial Management System (FMS) roles.
Requests to solve a business issue or create a project request, such as for software implementation, upgrades to existing applications and IT infrastructure, and new IT developments.
This form and process govern requests for non-standard computing equipment used in special projects or when budget constraints necessitate alternatives, ensuring compliance with university, state, and federal policies.