Management of appropriate access to the University's technology resources.

Services (13)

Direct Access

If your UTRGV issued computer needs to have direct access due to working remotely, an IT Service Request will need to be submitted. Please include the computer name in the Service Request.

Employee Separations

Please follow all HR guidelines if you are separating from the University. This includes retirements, transferring of departments and separation from the University. IT Access Administration staff will assist in deprovisioning access to UTRGV IT resources accordingly. For more information please visit: https://www.utrgv.edu/hr/

Get Access!

Request access to a University business resource: PeopleSoft, Banner, File Shares, Departmental Emails, etc.

Guest Accounts

Event Guest Accounts are available for individuals visiting a UTRGV campus for less than two weeks and who are not active UTRGV students, faculty, or staff.
These accounts are temporary and are only active for the period specified by the person making the request.

MFA Registration

Multi-Factor Authentication (MFA) security platform.

PeopleSoft Time and Labor Questions

For assistance for supervisors unable to approve timecards, please contact payroll@utrgv.edu. Payroll team will communicate with IT Access Administration team with the security changes needed in PeopleSoft.

Privileged Account Request

Creation, Modification, or Renewal of privileged accounts, (i.e., terminal server access, database access, application server access, domain access, etc.).

Quarterly Reviews

IT Access Administration Team sends quarterly reports to Financial Management System (FMS), Human Resources (HCM), as well as Banner data owners reports of users and their access roles. Data Owners are to provide feedback if any access changes are needed

Single Sign On & Multifactor Authentication

Single Sign On and Multifactor Authentication

VPN for Students

IF you're a UTRGV student and need access to VPN, please submit an IT Service Request in order for that service to be added to your UTRGV account.

Sponsored Accounts

Sponsored accounts are available to those visiting a UTRGV campus for more than two weeks, and who need elevated access to UTRGV resources beyond those found in event Guest Accounts.

User Access Request (All Resources)

Request access to business resource: PeopleSoft, Banner, File Shares, Departmental Emails, etc.

UTRGV Account Management (Self-Service)

Self-service account management allows current UTRGV students, faculty, and staff to manage their UTRGV account online from any computer at any time.