Center for Online Learning and Teaching Technology supports and fulfills the mission of UTRGV by providing services and facilities that promote, support, and integrate best pedagogical practices in applied technologies in teaching, learning, and research for traditional and web-based learning offerings.

Services (8)

Course Copy Request

The purpose of our course copy request form is to aid faculty with this service. Course copy allows our department to copy content from one course to another. If interested in completing your own course copy request, please visit our department Course Copy Resource

Course Merge Request

The purpose of this form is to request two or more courses to be merged within the Learning Management System. Course merge combines multiple sections into one course, making one course the Parent Course and the rest Child Courses. We recommend merging courses at the beginning of the semester before student submissions. Course mergers will NOT be approved if students have submitted coursework.

Course Restore Request

The purpose of this form is to request a course to be restored from the archives. Faculty may request a course restore from K-16 solutions. Faculty may export/archive the course if they want to preserve a copy of the course. Faculty may also do a course copy, download files, review student grades, etc. Please refer to our course restore options support article for more information.

Create Case

This form aims to report any issues related to the LMS or any additional supported technology such as Respondus, Panopto, etc

Instructional Design Request

This form will be used to request instructional design assistance in online/hybrid courses.

New Organization Request

This form is used to request the creation of a new organization in Brightspace, our Learning Management System (LMS). An organization serves as a dedicated space for accessing documents, sharing resources, and collaborating with other participants in a secure, access-controlled environment. For more information, refer to our Brightspace Organizations support article.

Note: please allow 1-3 business days to complete this request.

Temporary Account Request Form

This form aims to request a temporary account for new faculty hires who don’t have access to their UTRGV account yet. Faculty will get access to the LMS via a temporary account until their official UTRGV account gets created. Once their official account is created, the temporary account will be disabled.

Unofficial Course Enrollment Request

This form allows faculty and staff to request enrollments for users not officially listed in ASSIST or to enroll users in organizations. For more information, please refer to our Enrollment policies.

Note: For official ASSIST courses, the student role requires active enrollment